Broken Spring? We Offer Same-Day Service & High-Cycle Replacements.
Call Now: 480-878-7780Did you hear a loud "bang" coming from your garage? Is your garage door opener humming but the door refuses to lift? Or perhaps you can see a visible gap in the coil of the spring above your door. If so, you are dealing with a broken garage door spring.
Many homeowners mistakenly believe that the electric opener lifts the door. In reality, the springs do 95% of the heavy lifting. A standard garage door can weigh anywhere from 150 to over 400 pounds. The springs act as a counterweight system, storing immense torque to make the door feels light enough to be lifted by hand. When a spring snaps, that dead weight is suddenly released, rendering your door inoperable and trapping your vehicle inside.
At East Side Garage Door Repair AZ, we understand that a broken spring is an emergency. That is why we offer priority emergency garage door spring repair throughout Mesa, Gilbert, Chandler, and the entire East Valley. We don't want you to be stuck.
We cannot stress this enough: Garage door spring repair is dangerous. The springs are under extreme tension. Every year, thousands of homeowners are injured (some severely) attempting to replace springs themselves without the proper winding bars, training, or knowledge of torque ratios.
If your spring is broken, do not pull the red emergency release cord while the door is in the open position, as the door could crash down. Do not try to force the door open with the opener, as you will likely strip the gears or burn out the motor. Call a professional immediately.
There are two primary types of spring systems found in Arizona homes. Our technicians are trained to service, repair, and replace both.
This is the most common system in modern homes in Mesa. Torsion springs are mounted horizontally on a steel shaft (header) directly above the door opening. When the door comes down, cables attached to the bottom corners of the door pull on drums, which winds the springs up to create tension. When the door opens, the springs unwind, releasing that energy to lift the door.
Torsion springs are generally safer and smoother than extension springs because the spring is contained on a shaft. However, when they break, they release all their energy at once.
Extension springs are found on older homes or garages with low headroom. These springs run parallel to the horizontal tracks on either side of the garage. They stretch (extend) to create tension when the door is closed and contract to lift the door.
Extension springs operate independently. If one breaks, the door can fly up on one side and jam. We always install safety cables with extension springs to prevent the spring from becoming a projectile if it snaps.
Springs are rated by "cycles," not years. One cycle is opening and closing the door once. However, in the East Valley, we have a unique enemy: Extreme Heat.
Garages in Mesa and Gilbert can reach internal temperatures of 140°F or more in the summer. This intense heat causes the metal in the springs to expand. At night, it cools and contracts. This constant expansion and contraction weakens the steel's molecular structure over time, leading to metal fatigue and eventual failure. This is why we see a massive spike in broken springs during July and August.
Most builders install these to save money.
What we install for longevity.
When you search for "garage door spring repair near me" and choose East Side Garage Door Repair AZ, you are getting a comprehensive service, not just a quick part swap. Here is what we do:
We don't guess. We measure your existing spring's length, inside diameter, and wire gauge. We also weigh your door. Installing the wrong size spring is dangerous—if it's too strong, the door won't close; if it's too weak, the door will be heavy. We match the spring perfectly to your door's weight.
If you have a two-spring system and only one breaks, we highly recommend replacing both. Since both springs were installed at the same time and have lifted the door the same amount of times, the second spring is likely on its last leg. Replacing both saves you the cost of a second service call a few months down the road.
After installing the new springs, we wind them to the precise tension required. We test the door's balance by disconnecting the opener and lifting the door by hand. It should float halfway up without falling or shooting up. Finally, we lubricate the springs, rollers, and hinges to ensure quiet operation.
Many tract homes in Arizona (especially those built in the late 90s and 2000s) have a Wayne Dalton TorqueMaster system. In this system, the spring is hidden inside a metal tube above the door. While this looks neat, these systems are proprietary, the parts are expensive, and the springs are often smaller and weaker.
When a TorqueMaster spring breaks, we often recommend a TorqueMaster to Torsion Conversion. We remove the tube system and install a standard, heavy-duty torsion bar, drums, and high-cycle springs. This creates a more robust, reliable, and easier-to-service system for the future.
The cost varies depending on the size of your door (single vs. double car), the weight of the door, and whether you need one or two springs. We provide upfront, flat-rate pricing with no hidden fees. Call us for a free estimate over the phone.
It is very difficult and dangerous. The door will be extremely heavy. If you absolutely must get your car out, you can try to lift it with the help of another strong adult, but be very careful not to hurt your back or drop the door. We recommend waiting for our technician.
Our experienced technicians can typically replace springs and balance the door in under an hour. We carry fully stocked trucks so the job can be done in one visit.
We are proud to serve the following communities: